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Introduction

Desjardins wants to offer its approximately 1,500 call center employees who will be relocating to new locations within the Tour de Montréal (The Montréal Tower) a quick an easy way to locate one another. At the same time, and while integrating a more modern look, Desjardins wants to entice Millennials to join its team, and to stay as long as possible.

  • Service

    Mobile applications
  • Industry

    Financial and Insurance
  • Technology

    iOS, Android

Solution

The design of the premises provides for a collaborative work environment with unassigned work stations. Although the environment is already attractive, Desjardins wants to reinforce the employee experiences thanks to a mobile application offering the following possibilities:

  • Quickly and easily find an available workstation
  • Check a colleague’s location within the building
  • View the cafeteria menu and order a meal.

Result

Thanks to the Espace 4141 application, Desjardins is able to respond to issues expressed by employees asked to change the workplace. The 8 to 12 Logient experts dedicated to the project will take on numerous challenges in R and D, notably the development of a new geo-localization system to bridge gaps in the current operating system. The modes of operation of these technologies will be flipped, an innovative development practice initiated by Logient.

About Desjardins

The leading financial cooperative group in Canada, Desjardins offers a full range of savings, credit, and insurance services. The company has nearly 50,000 employees handling the needs of 7 million members and clients.

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