Case Study - Multi-Prêts Mortgages

Introduction

Multi-Prêts is seeking to revitalize its web presence to become THE online reference for mortgages in Canada.

Service
Custom software
Industry
Financial and Insurance
Technology
.Net

Solution

The site was reviewed from the ground up: requirements, strategy, user experience, interface, and architecture. The new site was built with Kentico, based on a widgets architecture for content editors, and takes advantage of a modern EMS that works with the Multi-Prêts’s customized CRM. Moreover, it handles and adapts more than 400 broker microsites.

Result

Thanks to the new site (available in French and English), users can quickly find mortgage brokers and offices based on their geographic location. Brokers are notified of information requests via text message, which accelerates processing. Dynamic calculators are available, the site’s appearance is daring, and it beautifully illustrates the company’s modern take on financial management. Moreover, there is a high number of monthly visitors – more than 100,000 per month.

About Multi-Prêts

Founded in Montreal in 1982, Multi-Prêts is comprised of 6,000 mortgage specialists across Canada, including 400 in Quebec. The company serves more than 120,000 satisfied customers in Canada, 15,000 of whom are in Quebec. Annually, the company handles more than $44 billion in loans ($3 billion in Quebec), and represents more than 35 lenders nationally.