Solutions
SalesforceCRM
Connect with clients in a whole new way
Transform your customer journey with Salesforce CRM—an integrated solution seamlessly blending CRM capabilities. Empower your teams to navigate streamlined processes, access centralized customer data, and embrace innovation through intuitive, low-code solutions for a personalized and efficient customer experience.
Personalize Every Experience
Accelerate sales with Salesforce Sales Cloud. Streamline lead management, cultivate customer relationships, and drive revenue growth through dynamic sales processes, actionable insights, and seamless collaboration.
Accelerate Sales Processes
Streamline sales workflows, from lead to close, with automation and AI tools that boost productivity and help your team focus on selling.
360-Degree Customer View
Gain comprehensive insights into customer interactions, preferences, and history to personalize engagements and foster stronger, more meaningful relationships.
Real-Time Sales Analytics
Make data-driven decisions instantly with dynamic analytics, empowering your sales team to identify trends, prioritize leads, and optimize their strategies for maximum impact.
AI-Powered Forecasting
Enhance forecasting accuracy by leveraging artificial intelligence to analyze historical data, identify patterns, and provide predictive insights for more informed sales predictions.
Enhanced Collaboration Hub
Foster collaboration within your sales team by providing a centralized hub for communication, document sharing, and real-time updates, promoting teamwork and boosting overall productivity.
240%
ROI over
three years
three years
10%
increase of cross-sell and up-sell opportunities
50%
cost reduction of client onboarding
< 6 months
to payback
Total Economic Impact™ of Salesforce Sales Cloud
Forrester Research 2021
Deliver exceptional customer service with Salesforce Service Cloud. Streamline case management, enhance support interactions, and build lasting customer loyalty through personalized, efficient, and connected service experiences.
Resolve Issues Effortlessly
Accelerate case resolution by leveraging intelligent automation, self-service options, and a unified platform that equips agents with the tools for delivering exceptional service.
Engage Omnichannel Support
Seamlessly connect with customers across multiple channels—social media, email, chat, and phone—ensuring a consistent, personalized experience regardless of the communication channel.
Empower with Knowledge-Centric Service
Equip your support team with a centralized knowledge base, enabling them to access information quickly and provide accurate, efficient solutions to customer queries.
Enhance Customer Self-Service
Boost customer satisfaction by offering self-service options, allowing users to find solutions independently, reducing support ticket volume, and increasing overall efficiency.
Elevate service with AI
Leverage Einstein AI to transform how teams interact with customers, utilizing insights to predict customer needs, automate responses, and personalize service.
248%
ROI over
three years
three years
up to 40%
interactions deflected to more cost-effective channels
up to 30%
improvement of customer retention rates
< 1 year
to payback
Total Economic Impact™ of Salesforce Service Cloud
Forrester Research 2021
Ignite B2B marketing impact with Salesforce Marketing Cloud. Enhance engagement, optimize campaigns, and elevate customer experiences through precise account management, personalized messaging, and data-driven marketing strategies.
Tailor Campaigns
Craft personalized marketing campaigns using robust segmentation and personalization tools, ensuring messages resonate with each individual in your target audience.
Orchestrate Cross-Channel Engagement
Create cohesive customer journeys by orchestrating campaigns across multiple channels—email, social media, and advertising—to maximize reach and impact.
Leverage Data-Driven Marketing
Harness data analytics and AI to gain actionable insights, enabling marketers to make informed decisions, optimize campaigns, and drive higher ROI.
Maximize Account Discovery and Engagement
Align sales and service on a single platform to target and nurture key prospects. Create highly personalized campaigns that deeply resonate, driving targeted engagement and fostering stronger relationships with key B2B accounts, accelerating the path to conversion.
Adapt with Real-Time Marketing Insights
Stay agile and responsive with real-time analytics, allowing marketing teams to adapt strategies based on customer behavior, market trends, and campaign performance.
299%
ROI over
three years
three years
60%
time economy building and running campaigns
35%
average order value increase
60%
raised site conversion
Total Economic Impact™ of Salesforce Marketing Cloud
Forrester Research 2023
Empower seamless collaboration with Salesforce Experience Cloud. Unify communities, enhance engagement, and deliver personalized experiences by connecting stakeholders, streamlining processes, and fostering meaningful interactions across your ecosystem.
Establish Branded Communities
Build vibrant, branded online communities fostering collaboration, engagement, and knowledge sharing among employees, customers, and partners.
Customize Portals Dynamically
Tailor user experiences with customizable portals providing access to relevant information, applications, and resources, enhancing engagement and productivity.
Empower Users with Self-Service Options
Enable users to find answers independently through self-service options, reducing support loads and fostering a sense of community-driven support.
Integrate External Data Seamlessly
Seamlessly integrate data from external sources, ensuring users have a comprehensive and unified view of information relevant to their needs and objectives.
342%
ROI over
three years
three years
11%
pipeline growth
20%
reduction in time to price a deal
< 6 months
to payback
Total Economic Impact™ of Salesforce Experience Cloud
Forrester Research 2021
Capitalize on a solution meticulously designed for financial services leaders with Salesforce Financial Cloud. Tailored to industry needs, this dynamic platform empowers leaders to reimagine the future of personalized financial services, ensuring streamlined operations and unparalleled success.
Streamline Financial Processes Automatically
Accelerate financial operations with automation, reducing manual work and ensuring accuracy in financial transactions, reporting, and compliance.
Empower Teams with 360-Degree Client Insights
Gain a holistic view of client financial data, empowering advisors and teams to deliver personalized financial advice and services tailored to individual client needs.
Mitigate Risks Effectively
Utilize robust risk management tools to identify, assess, and address potential risks in real-time, ensuring comprehensive risk mitigation strategies.
Ensure Compliance Automatically
Stay compliant with industry regulations effortlessly, utilizing built-in compliance features and tools that automate regulatory reporting and auditing processes.
Real-Time Performance Insights
Gain instant visibility into financial performance with real-time analytics, empowering financial professionals to make data-driven decisions and enhance strategic planning for clients.
188%
ROI
44%
faster collaboration
34%
increase in sales productivity
37%
faster decision-making
Financial Services Customer Success Metrics
Salesforce 2019
Fuel social impact with Salesforce Nonprofit Cloud. Drive mission success, enhance donor engagement, and optimize program delivery through comprehensive nonprofit management, efficient fundraising, and meaningful stakeholder
Maximize Donor Engagement
Implement personalized communication strategies, leverage data-driven insights, and facilitate seamless donation processes to maximize engagement with supporters.
Streamline Volunteer Management
Enhance efficiency in volunteer management with tools facilitating recruitment, scheduling, and tracking, ensuring nonprofits can mobilize and manage their volunteer base effectively.
Demonstrate Impact Effectively
Showcase the impact of your organization's efforts with robust reporting and analytics tools, demonstrating the tangible outcomes of donor contributions and volunteer efforts.
Consolidate and Streamline Operations
Consolidate and streamline nonprofit operations with a unified platform that connects fundraising, program management, and communications, enhancing overall organizational efficiency and effectiveness.
Simplify Grant Lifecycle Management
Streamline grant management processes with end-to-end solutions, from application to impact assessment, ensuring nonprofits can efficiently manage and track grant-funded initiatives.
307%
ROI over
three years
three years
up to 22%
major gifts program expands
up to 50%
productivity lift for delivery managers
< 1 year
to payback
Total Economic Impact™ of Salesforce For Nonprofits
Forrester Research 2022
