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Delivery Approach

Methodology

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Belron Canada

A strategic team of IT experts for the modernization of a point-of-sale system

Belron Canada was considering modernizing its point-of-sale (POS) system to support the company’s growth. The downturn in the pandemic provided the ideal opportunity to launch the project. In addition to offering a significant technological upgrade to a modern platform, the new POS system aimed to enhance the customer and employee experience, adding flexibility to meet the evolving needs of the automotive industry. 

The company was looking for the right strategic partner to create a team of IT experts that would allow it to move up a gear while remaining flexible to move up a gear while remaining flexible, and integrate naturally with existing teams and processes. A major challenge was to deliver the new functionalities to Belron platform users in less than three months. 

Service
Recruitment of an agile team of IT experts
Industry
Automotive
Technology
N/A

Logient's solution

Suitalent, now part of the Logient Group, has had a relationship with Belron Canada since 2019 and is familiar with the company's culture. Sharing the same delivery philosophy, their POS system project was therefore an ideal opportunity to demonstrate our strategic value as a partner.

Belron's main concern was the integration of new resources and its impact on existing team dynamics, so our consultants meticulously selected IT experts to build an agile team based on the organization's needs.
Collaborative approach to quickly assess and understand the customer's IT and business needs.
Recruiting a squad of external consultants for a lean, fast and accessible approach to complete the mandate on time.
International consultants with varied profiles to contribute to the team's value chain.

Business success

The key to the collaboration between the stakeholders is the creation of a team that reflects Belron's values and complements its corporate culture. The combination of international and local talent thus offered different perspectives to gain a competitive edge. The squad provided the expertise and flexibility to adapt and grow into the powerhouse it is today. As a result, the relationship has blossomed into a flourishing partnership.
Deadlines, deliverables and expectations closely monitored thanks to weekly meetings and the quality of our governance.
Established a climate of trust with the customer thanks to our responsive approach, hands-on project management and skilled consultants.

About our client

Belron Canada has divisions operating in 37 countries on six continents. The company's unique expertise, strict safety standards, personalized service, cutting-edge technologies and comprehensive training program make it an undisputed world leader in auto glass repair and replacement, and in the recalibration of cameras for advanced driver assistance systems (ADAS).

With a network of more than 325 service centers under the Lebeau® Vitres d'autos, Speedy® Glass, Apple® Auto Glass and DURO® vitres d'autos banners, 2 distribution centers, 26 warehouses and more than 1,300 employees in all 10 provinces, Belron Canada provides its customers with local service.

"Suitalent, now part of the Logient Group, is a partner rather than a supplier, who knows how to make our project happen. They are flexible and creative in meeting our needs. What's more, the candidates put forward are of high quality, which allows the whole team to progress."

- Bruno Carignan, Vice-President, Digital and IT at Belron Canada

"Belron's openness and flexibility enabled us to call on international consultants with diverse backgrounds to complete the team. The hybrid on-site/remote approach increased development speed and ROI, quickly exceeding the customer's expectations. As a result, we have become trusted partners.

- Frederic Chouinard, Vice-President, Business Development at Logient

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