Free yourself from tasks that are not part of your core business! Logient delivers a complete and proactive tailor-made maintenance service for your solution and its hosting to ensure performance, sustainability and stability.
Note that the solution must, however, have been developed by Logient.
This maintenance plan guarantees you a prioritized response and resolution time. Calculated over a predetermined period, the fixed amount of this package offers a balanced distribution of costs and includes the following elements:
- Correction of errors and bugs
- Prevention (monitoring) and application security (system monitoring)
- User support (service hours from 8 a.m. to 5:30 p.m., Monday to Friday, except public holidays)
- Adaptation (updates)
- Evolution of the solution (an estimate must be produced and approved by the client)